Case Administration
Case processing and administration has never been easier. Say goodbye to multiple spreadsheets, documents and calendars. CasePro Dashboard incorporates a smart-tracking system based on the National Association of REALTORS® Code of Ethics process to intelligently route cases through the system. It even tracks Grievance Committee and Hearing Panel decisions. Request a demo.
CasePro Dashboard features include:
- Automatically generates distinct case numbers for Ethics and Arbitration cases
- Provides an Action Required view for cases with upcoming due dates
- Staff assignment on a case-level basis
- Allows multiple staff members to collaborate on cases
- Tracks Respondent’s response and date communication was sent
- Grievance Committee process allows staff to amend a Complaint by including a new Complainant and Articles violated based on committee findings
- Scheduling and managing the Hearing process to track challenges, date triggers and committee assignments
- Tracks up to 7 different sanctions and manages completion dates
- Generates outbound email communication to Complainant, Respondents and other key constituents
- Access to the Panel Management module
- Increase overall staff efficiency to provide a better process for consumers and REALTORS® alike
